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Learners gain insight into how excellent service and sound knowledge drive customer satisfaction and business success
Lay the groundwork for success in the service industries
The standard covers Occupational Health and Safety Management Systems
Learn to respond to emergencies
and serve tea
Unit 24997 Choose Package:Delivery Pack Learners gain insight into howDemonstrate knowledge of theft and fraud in a retail or distribution environment. People credited with this unit standard are able to: describe the ways in which theft and fraud are committed by staff, customers, suppliers, and delivery persons; explain responses to theft and fraud; and explain the legal rights of a person suspected of theft or fraud, in a retail or distribution environment.
US$ 1949.50
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